Project Manager / Product Owner

White Tower Software has built technology that empowers better customer experiences, drives organizational efficiencies, decreases risk, and creates new revenue opportunities Whether it be customer engagement touchpoints, enterprise-grade platforms, digital product development, data science or artificial intelligence, we deliver business transformation to our clients at the speed of business today.

Our team is seeking for a qualified Project Manager / Product Owner to join our journeys. We’re looking for someone who’s ready to do the best work of their career, architecting, designing, and implementing software solutions, with a specific concentration in cross-disciplinary problem solving and collaborative development for our growing base of first-class business clients.

• Own project vision, scope, schedule and budget.
• Work with stakeholders and/or clients to define and refine business requirements.
• Keep the teams highly motivated and focused on the project’s goals and deliverables.
• Work with software engineers, UX/UI designers, QA engineers, and other project team members to refine project deliverables balancing cost, quality, and schedule.
• Develop and document project deliverables such as requirement specifications, proposed solutions, detailed designs, project plans, system impact analysis and proof of concepts
• Monitor project progress continuously and make detailed scheduled reports on measurable items, such as milestones and deliverables.
• Oversee acquisition of resources and materials as needed before and during projects by talking with customers, team members, managers, and in-house accountants and negotiating price and payment agreements with vendors.
• Use engineering principles to conduct technical investigations involved with the modification of material; component; or process specifications and requirements.
• Advise, mentor, train or assist team members, as needed, to ensure timely releases of high quality customer oriented solutions.
• Facilitate regular technical team meetings to determine progress and address any questions, or challenges regarding projects's vision and deliverables.
• Provide technical consulting services to projects and production system issues.

• Customer centric.
• Passion for optimal user experience.
• Experience managing B2B and/or B2C projects.
• Positive communication based on empathy and compassion.
• Strong interpersonal and communication skills to talk to technical and non-technical stakeholders.
• Experience working with Scrum, or a similar Agile management process.
• Demonstrable experience using project management tools like Jira/Confluence or similar.
• Ability to predict challenges and seek to proactively head-off obstacles.
• Ability to problem-solve under pressure.
• Attention to detail.
• Strong sense of personal accountability regarding decision-making and deliverable.
• Ability to work in a fast-paced environment.

Must have impeccable presentation skills for small/medium audience over video calls.

Experience with accounting systems is a plus.